This error is preventing Debbie from upgrading NE1 sites. I sent a message to Simon. Details logged in the forums:
http://forums.ourchurch.com/viewtopic.php?p=35843#35843
Simon has been notified. Waiting for reply.
Jon/Debbie - This post is being placed here so that, as you are answering help desk tickets, you will list those items that you feel you need training on. For example, if a site needs restoring from backup because of a tech support issue, you may need to learn about our backup system and how it works. If so, please list it here. The goal is to ... Read More »
OurChurch.com is pleased to announce a major upgrade to make getting support simple, beautiful, and remarkable. The upgrade includes: A new knowledge base to make finding answers much easier and faster. A new help desk which has the knowledge base embedded. When you begin to type a message to send to our support team, the help desk ... Read More »