Jon/Debbie - This post is being placed here so that, as you are answering help desk tickets, you will list those items that you feel you need training on. For example, if a site needs restoring from backup because of a tech support issue, you may need to learn about our backup system and how it works. If so, please list it here.
The goal is to ...
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OurChurch.com is pleased to announce a major upgrade to make getting support simple, beautiful, and remarkable. The upgrade includes:
A new knowledge base to make finding answers much easier and faster.
A new help desk which has the knowledge base embedded. When you begin to type a message to send to our support team, the help desk ...
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