Knowledgebase - OurChurch.Com

Can I pay monthly? Yes. Upon your approval, our "auto-recurring billing" will charge your credit card automatically...

How can I delete my account? You can request deletion of your OurChurch.Com account (MyOCC) by contacting us through any of...

How do I cancel or remove my email or hosting services? You can cancel your subscription for your email, hosting or any service by contacting us through...

How do I upgrade or order additional services for my website? To upgrade your hosting package Login to MyOCC Go go the "Services" menu and select "My...

How much does web hosting cost? Info on web hosting packages and prices can be found on our Christian Web Hosting page.

I'm short of funds this month. Can I get an extension or grace period? We are sorry, but no. Payment must be received prior to the expiration date.

What forms of payment do you accept? You can pay online using a credit or debit card. You can make an echeck payment online using...

When is my site up for renewal? To find your renewal date... Login to MyOCC Hover over the "Services" menu and select "My...

Why am I still being charged if my account has been cancelled? If you continue to see charges on your account after cancelling your service, please contact our...

Will you notify me when it's time to renew? If you have selected the auto-renewal option, you will receive an email notification when the...

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