Are their any restrictions on what I can put on my website? Members can do pretty much anything they want with their websites so long as it does not... Can I put business information or my own ads on my site? Yes, sites may include personal interests, business interests, ads and graphics for for-profit or... Can you turn my website into an app? Yes, we can! OurChurch.Com offers app development services and can help turn your website into a... How can I add email addresses to our domain? What are the email hosting costs? Email addresses can be purchased as add-ons for your any of your hosting account (Bronze, Silver,... How can I close or cancel my website and get a refund? You can cancel your subscription for your email, hosting or any service by contacting us through... How can I increase my bandwidth? You can increase the bandwidth of your hosting account by upgrading your hosting package to the... How do I add a backup email address to my account? Adding an additional contact to your OurChurch.com account is helpful if more than one person in... How do I use FTP to upload or download files? FTP stands for "File Transfer Protocol." It is software that allows you to upload files from your... How do we add captcha to our website? There is currently no direct way of adding captcha to your website. However, our team manually... How do we setup live streaming of church services? For more information about ordering and setting up live streaming services, please see our Live... How do we setup online giving? If you would like to setup online giving so your organizations can receive donations through your... How long will the new email addresses be available after upgrading our email hosting or purchasing the email add-ons? When we receive your order for the Email Add-ons, it will usually take 1 business day for us to... I already have a site with another host. Can I transfer it? That depends on what was used to build your website. If your website was built using website... I'd like to design my own pages and then FTP them. Can I do this? With Gold, Silver, and Bronze accounts you can use FTP (File Transfer Protocol) to upload your... If I choose to build my website myself instead of using your web builder, how do I get the pages I create to be displayed The Gold, Silver, and Bronze packages give you the choice between using OurChurch.Com's WP-EZ... Is it possible to allow access to external third-party tools or services that need to scan or analyze our website's domain? Yes, 3rd party domain scans are possible for your domain. If the scanner is being blocked by our... What are Googlebots? Googlebots are crawlers from Google responsible for discovering, crawling, and indexing your... What are the Nameservers for OurChurch.Com? For newer accounts, the default nameservers are follows: ns11.ourchurch.com... Who or what organizations qualify for a free website at OurChurch.Com? July 6, 2023 we announced that OurChurch.Com is no longer providing free websites. We continue to... Why does it say our website is suspended? A website can be suspended for a few different reasons. The most common ones are non-payment or... Why is my bandwidth high and how can I measure it? Bandwidth is the amount data that is being downloaded or uploaded by your website. This includes... Why is our website down and visitors unable to access any pages? A website can go down for many reasons, including an internal server error, a domain-related... Will you reserve my domain name as soon as the order is placed? Yes, when you order a domain name, it is registered immediately. It may, however, take up to 24...