Q: I have SpamAssassin enabled but certain emails get marked as spam and I want to whitelist them:
A: Here is how to whitelist:
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Enter your cpanel account
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Go to Spam Assassin > SpamAssassin Configuration (near the bottom of the page)
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Add *@domain.com, user@aol.com, etc (the addresses which were being blocked) to the "whitelist_from" and Save (near the bottom)